Hello,
When I first installed my printer an iuv600 , a Mutoh printer with an Epson DX5 printhead, it had some kind of printhead communication program that would somehow check the status of the printhead, sometimes it gave a waring about it not firing correctly. When we got new computers and we reinstalled everything, the program was noticeably quiet. Does this sound familiar to anyone with dx5 printheads? If you have or have access to the program in question, could it be shared? Thanks ant
It is a great question, and I'm sure your not the only person in this world who has dealt with it.....let's hope for some more input
Hey SuperTech220,
Yeah I found all that stuff out, and a new link to the Mutoh Club. I also found out a bit more info on that program, it has a very specific way to get there. Namely its always there but the way you access it isn't an obvious clickable button. Hilarious!!
Now my biggest hurdle is when signing up for the club, it askes for the machine or heads serial number. I dont know how to get that from the machine.
Thanks for responding! I will keep trying , not to make mistakes that screw up the machine. Current issue: a lot of over-spray getting all over the inside.....will keep posting updates!
ant
That is the program that allows Mutoh certified technicians into the backend of the mainboard controls.
There is another program that most of the newer Mutohs has access to , names the MSM (Mutoh Status Monitor) that program shows printer status, ink amounts , paper width ... Stuff like that.
It sounds like you need access to the MSA (Mutoh Service Assistant).....that is typically only granted permission to Certified Mutoh Technicians and dealers.
You can download both the MSM and the MSA programs on Mutoh's website , but you will need a password the be able to open and run the MSA program because it is intended only for Mutoh techs and dealers.
Did you find what you were looking for?
Well when I look at the original docs for the say Mutoh VJ XXXX (i forget the # either 1207 1607 , ????) they all have that program, which tells me Mutoh was a little more involved, they all use the dx5 printhead albeit either water or solvent , i dont know.
If you missed the other post I had I want you to tell me this one:
I've been working on inkjet printers since bubblejets were phazed out(were they?) Here's my question, or the one asked most the time from me:
What are the differences in all the Epson DX5 print heads, other than water and solvent. There are locked heads, unlocked heads, black fpc, green fpc, four-color, six-color.... and lets say mine uses a green 30pin fpc, as long as i use a green fpc one will that work? or I have a machine that uses or has 4 whites connected instead of 2 whites and 2 clears, will that head work any differently or is it still the same?
Thanks SuperTech220, apologies if I shoulda started another post,
I only added it here because I was hoping you'd see it elsewhere...lol
Thanks, ant
The firing parameters of any "inkjet printhead" in any system are literally determined by 2 factors:
The control or driver boards of the system
And , the printhead itself (limited by factory capabilities)
It appears your asking for the firing Params of a DX5 head , so here is the BEST answer you will get:
1. Pulse width: not lower 1 and not lower than 2.5
2. Voltage not higher than 20 and not lower than 8
3. Frequency: too many variances, dependent upon voltage
If the old PC had a previous version of firmware installed , then you went to a new PC and it updated , that would explain it.
That is a very BASIC explanation of mainboard firmware and printhead firing parameters.
So , after reading your post a little slower , my guess is you had some updated parameters that were not loaded in your first PC. Why or how? I do not know and would need to log into the old PC to understand.
I am trying to understand.
You put a DX5 head into a printer , and a software or program told you that it is not a DX5 head?